Personally Identifiable Information - Collection of PII that we collectWe collect personally identifiable information ("PII") that is volunteered during Registration or in response to specific information requests explicitly presented to you. We may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer this Website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather broad demographic data. We may ask for your e-mail address during your use of the Platform. Also, to purchase packages and credits you may be requested to provide any or all of the following PII: first and last name, postal address, e-mail address, date of birth, telephone number and business registration.
Use and Sharing of PIIAll PII is retained in accordance with the Data Protection Principles and other applicable data protection laws in Hong Kong. We use PII to provide you with information about us, to properly provide you with the Service and for marketing ourselves to you. It is our policy not to sell or pass any PII to any other organisations (outside our group companies) unless we are required to do so for fraud prevention and detection. We will never sell or rent your PII to anyone else for their marketing purposes without your consent. We also always reserve the right to disclose PII in order to:
(a) comply with applicable laws; (b) respond to governmental enquiries (or enquiries from a legal, governmental or quasi-governmental or local authority agency or Internet protection agency of any type); (c) comply with a valid legal process or procedure; or (d) protect our rights or property, this Website, and/or other users of this Website.
EmailsPlease note that we may email you for the following purposes:
- as part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:
- after Registration, notifying you of your account details;
- as reminder emails about the services we offer (particularly if you have not used them yet or not used them for a while);
- to send you information or packages and credits which you have asked for;
- as a newsletter;
- as promotional emails; and
- to offer related services to you.
Security and retentionThe PII which we hold will be held securely within our systems in accordance with our internal security policy and the law. Regarding information transmitted between the Platform and and/or users, while we take reasonable precautions to safeguard this information, we may be unable to prevent unauthorized access to such information by third parties or inadvertent disclosure of such information during transit. Users acknowledge this risk when communicating with the Platform.
Transfer in Certain CircumstancesIf there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, then, in our sole discretion, we may transfer, sell or assign information collected on and through this Website (including, without limitation, PII and other information), to one or more relevant third parties.
Customer ServiceIf you have any questions or concerns, please click here to contact us.
Changes to this PolicyPlease note that this Policy forms part of the Terms & Conditions for use of this Website and forms part of the Agreement between you and us. We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Platform. Depending on the nature of the change, we may announce the change: (a) on the home page of the Platform, or (b) by email, if we have your email address. However, in any event, by continuing to use the Platform following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Platform.
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